Lead Replacement Policy

Effective Date: 08/06/2025

We strive to deliver only high-quality, real-time exclusive leads. However, if a lead is clearly invalid, we offer a fair replacement process.

What Qualifies

• Disconnected or fake number
• Fake contact or bogus data
• Contact claims no interest in service
• Duplicate lead delivered within last 30 days

How to Request

Use the "Challenge Lead" button in your dashboard within 3 business days. Our team will review within 2 business days.

Replacement Delivery

Approved leads will be replaced with new, real-time exclusives. Delivery may take 24–72 hours depending on campaign activity.

What Doesn't Qualify

• Lead doesn’t respond or answer
• They’re not ready to buy yet
• You were slow to follow up

We’re not appointment-setters — we’re a lead delivery system. You still need to close the sale.